Our Services
Housing Management & Compliance
We provide housing and compliance services on behalf of Investors to deliver affordable housing outcomes, with a focus on commercial processes underpinned by an impact lens. We are a Nationally Registered Community Housing Provider, and deliver services in Queensland, Victoria and New South Wales:
- tenancy management
- asset management
- compliance services
We have a reputation of providing quality tenancy, asset and compliance services, and a demonstrated track record meeting contractual and regulatory requirements, supporting planning approvals, ensuring compliance, and where applicable, the timely flow of government incentives to investors.
How It Works
We secure the opportunity by assisting in the structuring of an affordable housing component to ensure the right mix and commercial structure that aligns to State and/or Federal Government requirements.
We manage the outcome by advertising, applicant eligibility assessment and allocation which can be extended to tenancy and asset management services. Our experienced tenancy and asset services teams manage thousands of assets on behalf of investors, with a focus on quality, resident satisfaction, timeliness, and sustainability in all of our practices.
We ensure compliance to realise government requirements - we have more than 15 years’ experience in ensuring affordable housing compliance for our assets and for assets owned by investors. Our management of regulatory and compliance obligations resulted in subsidies and tax incentives of over $40m annually being secured for investors throughout the NRAS program. As a regulated housing provider we have the systems, skills and relationships with government to meet your contractual and regulatory requirements.
Our Key Capabilities
We bring an owner’s mindset - owning and managing thousands of properties means we understand the challenge of advertising and assessing affordable housing applications, managing residents and maintaining assets, and the importance of minimising vacancies, managing cost, whilst optimising rental revenue.
We are regulatory experts and have good relationships with government and regulators. We understand their drivers as well as the importance of securing your planning outcome and/or tax concessions and maintaining your reputation and meeting ongoing contractual and regulatory compliance obligations.
We offer tailored solutions – Your requirements will depend on your size, the business model, and whether you want to supplement your existing capability or completely outsource. We offer services from advertising, assessment, compliance and reporting through to tenancy management and property management depending on your needs.
We are easy to do business with – your relationships are with our senior team. Working with our investors in a collaborative and customer-focused way is our DNA.
We operate across the eastern seaboard - we have a strong presence in Victoria and Queensland and also operate in NSW. We are experienced leaders of consortium arrangements to support wider geographical reach where required. As a Nationally Registered Community Housing Provider we can operate across other States.